Godaddy Dedicated Server Capped to 10 mbps – for ‘convenience’

Came across this today after several days of back and forth with their customer support department to increase port speed on a dedicated server. Very frustrating as the customer support staff didnt know the port speed could be increased, and we didnt realize we were being capped at 10 mbps. (Thought it was due to Godaddy’s crappy Network overselling).

Have requested 100 mbps now, will see what the results are.

PS: the 10mbps maxed out at 2mbps for some reason.

Dave wrote:
Dedicated Hosting servers are on high speed, redundant networks, connected to our access switches at 100 Mbps. There is a policy on them that limits bandwidth leaving your server to 10 Mbps. This is a safety valve, for your convenience. For most customers, keeps them from grossly overrunning their bandwidth limit in case of a break out. For most, 10 Mbps is an adequate speed to host several web sites. If you need the full 100 Mbps, ask, our level 2 customer support staff can change you to a 20 Mbps policy or unleash you at 100 Mbps.

The performance of the Core 2 Duo systems is very good. It’s plenty of horsepower for the needs of our customers.
However, there is an untapped market for high end, like Xeon, and other goodies like private networks and load balancing. We’re investigating this exciting avenue with our market analysts and engineers.

Dave.

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